FREQUENTLY ASKED QUESTIONS
Track your package?
We are now selling products on Amazon.com
After an order has shipped, you can track your packages on Amazon.com. From Your Orders, you can find tracking information in your order details. If an order includes multiple items, each may have separate delivery dates and tracking information.
Unfortunately Artera Home’s main distribution channel is Amazon and we are shipping our products around the USA at this moment.
Please checking for our new updates.
Do the products smell?
Yes, because Artera Home’s products are all made from natural materials, so they have smell. If you don’t like the smell, you can dry the products in the air, the smell will be fade.