Write to us

Quiet help, when you need it.

Questions about a piece, a delivery, or a trade account — we read every note and reply within one business day. For order updates, check your Artisan Collective account first.

Emailcare@arterahome.comReplies within one business day
Trade programtrade@arterahome.comFor interior designers + studios
Presspress@arterahome.comFor editorial + PR inquiries
Studio hours

Monday–Friday · 9am–5pm PT

Closed US federal holidays

30-day returns · The No-Break GuaranteeWe reply within one business dayDirect from Kim Sơn · No middlemenSeven generations of weaving

Signed by one hand.
Sent the short way home.

Artera · Kim Sơn, est. 1829